Quality Inn & Conference Centre

Nice staff amazing room

My husband and I recently stayed at Quality inn. And overall it was good experience. The hotel is clean, well-kept, and provides a pleasant atmosphere. Most of the staff were professional and courteous, which made our stay enjoyable. However there was an unfortunate incident where one staff member did our check out and mistakenly assumed I was my husband’s mother maybe because of the looks of a grayed hair. The way this comment was delivered it felt unprofessional and inappropriate. While the staff member did apologize afterwards, the situation could have been handled with more care and sensitivity. I believe this is an opportunity for the hotel to train staff on better communication and customer interaction. That said, we appreciated the efforts of the rest of the team and would consider staying here again, hoping to see improvements in the overall service quality.

The amenities that were listed on the site were inaccurate. There is no breakfast with the rooms however they give you a $5 coupon for an overpriced second rate restaurant attached to the hotel. I will never stay another night at a Quality Inn

The staff was courteous and the room was very clean and smelled lemony. The bed were comfy and the sheets clean.

it was all good

Didn’t even stay, forgot to cancel my booking

Rooms were clean and bed comfortable. Staff was really friendly

very nice staff and very helpful

It was so noisy that I couldn't sleep. You can hear other people opening and closing doors. Breakfast is not included, they just give you a $5 coupon for a place next door that is very expensive by the way. Pay $150 for two people without breakfast included.

Very average hotel. Feels a bit like you're going back in time with the decor. Besides the bed being very noisy, it was very comfortable and the pillows were spectacular