Sleep Inn & Suites Birmingham - Hoover

The room smelled like mold…there was visible mold on the lampshade. I am pretty sure all the rooms were occupied by family members who own the hotel bc I asked for a new room & they said there wasn’t one available. However, there were hardly any cars in the parking lot. Very odd, very dirty, we will never stay here again.

Clean rooms and lobby. Breakfast wasn’t bad: not too many options but a “make your own waffle” station with chocolate chips to put in the waffles kind of makes up for that.

To save a few bucks, I thought I would go with Sleep Inn on this recent trip to Birmingham. The pictures looked inviting and the space looked to be adequate. However, upon arrival, we were almost knocked over with the strong smell of Fabuloso or Pine-Sol or a combination of both. It was so strong in the room. The room itself is pretty rundown, paint chipping, windowsill falling out of the window. We figured that out when we tried to open the window to air out the room. Carpet was pretty nasty…Sticky. The bathroom door could barely open up without hitting the front of the toilet. We didn’t have breakfast, but attempted to have the coffee. Tried the medium and bold brew and both were like coffee tinted water. The pull out couch was old and basically springs so we could not use it. Also, found food wrappers in the couch when we pulled it out. The front desk was polite but not very helpful when it came to a mishap with our reservation after a death in the family. (Still waiting to hear from the manager re: refund of a changed reservation.) We’ve been in a circle of communication with Sleep Inn and Hotels.com and have not gotten anywhere. I will continue to book my future stays with Hilton hotels directly through their website. I will not be using hotels.com again as well.

Always enjoy my stay here

It's a nice property, in a convenient location. Everything looked and smelled clean, the staff was very friendly. Honestly, I was surprised at how nice it was because of the low price. I would definitely stay here again!

This is the second time we have stayed at this location. Staff is courteous, breakfast is always good, parking is abundant and easy, rooms are clean and quiet! Will stay again!

Everything was clean and smelled nice when walking into the room. The beds were completely worn out. the top padding was hanging off the edge of the mattress.

For the cost we paid, I definitely expected more from this hotel. It said this room was non-smoking but the room smelled like it had been smoked in. The shower made a high-pitched squeal noise. The pull out bed didn’t look or smell very clean at all. Overall I wouldn’t stay here again.

The check in was great. The overall room was good. But the pillow cases were not changed and the bed spread was soiled. The front desk was willing to change our room. We opted to just receive new sheets and pillow cases and change it ourselves. I gave them a 4 star because they had a good additude and was willing to accommodate us.

Very nice clean hotel with nice staff. If you are looking for an affordable hotel that’s perfect for a night or two this is the one.