Sleep Inn & Suites Birmingham - Hoover

The hotel was located convenient to the event I was attending. The only issue I had was that the rooms (we had 2) were very humid and the floor remained damp to walk on. The waffle makers (x2) did not cook the batter thoroughly so it was gummy in the middle. Overall an average experience

When we arrived at Sleep Inn we were greeted by the front desk attendants - very kind folks. We checked in late (about midnight), and when we got to our room we started noticing issues, the first of which was that the room was so humid it felt wet. Upon showering, the drain was so backed up we were standing in shin-deep water by the end of the shower. When brushing our teeth we noticed hair (it looked suspiciously like pubic hair) stuck to the ceiling above the sink. We would have asked for another room but at this point it was about 1AM and we were exhausted. The next morning we woke up to the room still being humid despite the AC running all evening. We then noticed huge stains on the curtains, and then stains on the sheets. At that point we decided to check out even though we were supposed to stay a second night. We checked out and were told that we would still have to pay for the second night despite us not staying there due to their policy. This was shocking and left us feeling scammed. We booked through Expedia and were told that the hotel would have to issue the refund, which the manager adamantly stated would not be happening. I wouldn't recommend this hotel to any friends or family due to the blatant lack of cleanliness, and am upset that my money was taken despite not staying at the hotel the second night.

We arrived later than we planned but when we got there they greeted us with smiles and quickly got us into our room knowing we were tired from our long drive

It was clean. The sofa bed was old and when you lay on it you can feel the metal underneath.

Only hotel on this trip that actually took $100 deposit on credit card for any incidentals. Credit given at checkout. Room walls were dirty and stained. Curtains were shredded. Vending machine had m$ms that were expired.

Very average at best. Nothing like the online pictures…. lipstick on a pig. The bed was firm, the bathroom water pressure was bad, holes in the walla… obviously repainted MANY times. Breakfast was very underwhelming. Place smelled clean but all most too much of a chemically smell. Probably wouldn’t stay again. Workers were nice and accommodating though.

Great location! Nice property

Nice comfortable place to stay and get some rest. Friensly staff. Ill stay again if im in the area. Fyi Just dont allow your employees work on their cars in the parking lot.

Room had a foul odor. Floor was sticky. I had on white socks which turned black quickly. Breakfast was just continental. Difficulty speaking with staff in English. Will not stay again as i go to SEC baseball tournament every year.

Good