Quality Inn Grove City - Columbus South

Choice Hotels should pull the brand from this property. They cancelled my guaranteed reservation so they could sell the room for a higher rate to somebody else. It left me stranded with no hotel to stay at due to the area being sold out. The male front desk worker on property on 2nd shift was not willing to help at all, and refused to give his name when asked. This property deserves the review scores it has as it has terrible customer service.

The location was great!! Close to everything!!

The breakfast could have been better. More a better selection. I did not like the fact that they charged me before I got there. They charged me at 10:42 AM but I cant check in until 3. The outside does not look like whats on the page. I was looking for yellow and I did not get yellow!

I don’t know where to start. We had to book this hotel in a pinch after our original reservation doubled the rates due to all the events in town. I don’t know where to start…a peeling office chair well past its years. Stained linens and towels, rusted hardware in the bathroom and a broken toilet. Each time a guest leaves or enters their rooms the doors slam so loudly that it rattles the walls and the walls are poorly insulated to begin with. The blinds were badly stained with dead insect remnants on them. They do offer a free breakfast but no water refill station or complimentary water. We travel nearly once a month for sports and have stayed everywhere. I’ve NEVER been to such a poorly maintained establishment.

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The hotel itself was old , the shower had mold , air conditioners wasn’t working

Did not experience any of previous bad reviews. Hotel was clean, comfortable beds and pillows. Rooms were large and breakfast was very good. Had scrambled eggs and sausage. Had 2 waffle machines, cereals, fruit, toast, bagels, yogurts. Also orange and apple juice as well as good coffee. Everything was satisfactory along with front desk staff