Hotel ibis Marrakech Centre Gare

I arrived at the hotel and was greeted and checked-in by Ayoub on reception. To be honest, the best thing about the Ibis Gare Marrakech, was Ayoub! He always tried to help when he could. Hopefully he will go on and work at a classy hotel, as he is wasted working at the Ibis. All I wanted to do was relax by the pool. However, after paying full price for the hotel, the pool was empty for renovations... False advertising!!! Great location, but just a dull, drab, needs a lick of paint, dated hotel....

The reception was friendly, the lift and the room was in need of a lot of maintenance, The bed was comfortable and the water was hot. Good for one night as handy for the train and Supratours bus.

Convenient near the train station Friendly has a bar pool nice Garden

The dirtiest hotel I have ever been, No soap and shampoo in hotel toilet, No kettle/ coffee making in room, lift don’t work.

For check-in , the guy at the front desk let us wait 30 minutes for nothing. There was mold in the shower. It was not clean . You should stay at another place. Very noisy

Terrible. Elevador an antique which does mot work half the time. Rooms so old and unmaintained. Should not be for rental. Air conditioning all broken up, no way to ajust it. Breakfast is a cold buffet, with very poor hygiene practices. I could go on and on. The only good thing at the hotel is the staff, I thibk they try to do their best with this awful run down hotel. So desappointed as usually I find Ibis a good hotel chain.

After the earthquake. Got there late. Could not find the entrance. Front desk would not answer the phone either. Ended up taking another Riad for the night.

The worst ever. Rooms are nasty. The water in the shower is barely dripping. The pillows and sheets don’t smell fresh and clean. The TV doesn’t work. Service is terrible at the lobby. I booked my room with breakfast included through Expedia, at check out they wanted to charge me for breakfast again saying that it’s not showing in their system, when i asked for a print out as proof so i can talk to expedia, they said they have nothing to show me. Horrible experience overall.

The room was a bit dirty.

I stayed in Ibis Hotel from 17-21st May 2023 and I must confess I was not disappointed. I had read numerous reviews(good and Bad) prior to visiting and was going to cancel but decided to hold on to it because of its accessibility to the Airport (you can take buses L19 - return ticket cost 30 Drh or Bus 18 cost 4Drh single). The good points were the Hotel was close to McDonals's, KFC, Starbucks, Carrefour supermarket and the Marakesh Train Station. The room was basic but very clean . The staff were very helpful and friendly. I didnt use the pool but saw there was one and not crowded while I was there. There are buses from outside the hotel to the Souk, Medina and other places of interest. My only off point to this hotel is there was no Fridge or kettle (I love my cup of tea!., I have never stayed in a budget hotel before so not sure if Fridge/kettle should be standard). I was provided Ice and hot water whenever I asked at the bar downstairs though. On the whole I was happy with my stay here and would visit again.