Phan Thiet Ocean Dunes Resort

I stayed in this hotel many times. I love its grassland, big and clean, giving me a feeling of peaceful. It had golf course before but no more now. The staff is nice and helpful. The hotel is a bit old especially the elevator.

Over all it was a ok resort. I knew this resort from day zero. It was a very nice and premier resort. It is worn and torn now. Management is not up to standard. Staff is unhappy, food is not up to standard, and many amenities are not maintained properly. I won't come back or recommend this resort

Hotel suffers from its location. Most of the attractions have moved to Mui Ne. The hotel itself is nice, good facilities, plenty of lounge space, immediate access to a private beach, two pools and all sorts of things for young families to do. It seems as though it has become more of a resort focussing on drawing families with young children. The hotel no longer has a golf course, there is not too much to do nearby, the hotel is aging, the food is a bit pricey but they seem to know they can charge a little more since nothing else is nearby. The wifi does not seem to work very well other than in the lobby, the elevators are slow and the stairs cut out between the first and second floor, and the biggest disappointment is that there is only one bus a day to Mui Ne and its a one way transportation at 14:00. This was a bit inconvenient. They should have more trips daily and return times. The hotel seems great for young families. They do offer good massages at a reasonable price, the food is elaborate and delicious, the service is wonderful and the entire staff is friendly and the concierge was helpful in arranging tours and activities. Overall the hotel was nice and I would recommend for young families. Most immediate improvements should be wifi and transportation times. These should be easy fixes and in my opinion would immediately upgrade the rating of the hotel.

Loved the quietness, beauty of the external decor, the swimming pools, the staff (always attentive, smiling and ready to help), the spa centre and the trips the hotel organized. Plus, the food was really good and still relatively cheap (albeit a bit expensive for Vietnamese standards). Our room was ocean-facing: beautiful view and pretty large in general, very clean. I think that with a touch-up of the bathrooms (they are small and really look early '90s...) this hotel could reall get full marks! The beach is very small and (in December) very windy, so we spent most of our time at the pool vs. at the beach, which is quite unusual for us. There is plenty of rooms for kids to play without bothering anyone, so this is also a plus. Please also notice this is, together with Mui Ne, a go-to holiday destination for Russians, who make up circa 90% of the tourists.

A great place to stay. The people was awesome and couldn't do enough for us.

We were very happy with everything, we were upgraded into a deluxe room, good size, great view of beach,pools and very well maintained gardens, the down side was we had money stolen from our room( it was tucked inside a camera case- they only took the U.S money, left the Aus$$) and also underwear????. When we spoke to Reception, he pretty much blew us off and that was the end of it. A big downer to an otherwise lovely place. All the other staff were fabulous!!!!

The staff at the hotel were very friendly and we had a lovely stay. The food was good and no real complaints other than that there wasn't really a kids club and some more sun loungers near the pool would be nice.

It is one of the few hotels/resorts in the town of Phan Thiet, making it the choice location if you want to be near the locals and away from the crowded tourist areas. The staff is friendly and professional.

After a hard year at work, I thought I had earned some down time and went to Phan Thiet for a peaceful break, I even paid extra for sea view rooms.. I could not have picked a worse hotel for peace and quiet if I had been trying! The hotel had organised a private party for some group and set up a disco by the pool, speakers the size of wardrobes set 30m away from the front of the hotel, directly facing all of the sea view rooms. The 'party' lasted from 5pm until 11pm and included some of the worst karaoke singers imaginable. Hotel manager, I hope you are reading this because you were nowhere to be found on the night or the day after this nonesense - because I need to tell you that your hotel is the worst I've stayed in! Is there any reason why your little man on his ride-on grass cutter has to start work at 5.30am? - is there any reason why the speakers at your pool parties could not have been set up to face the beach, and then we could have had a night in the rooms without our ears bleeding? and is there any reason that when I was looking for you, all I could find was a ten year old girl on the front desk who did not understand a word of English? If you want peace and quiet, go somewhere else!!

Very nice hotel, staffs friendly, good foods will be back again.