Mercure Lyon Centre Saxe Lafayette

Le personnel du restaurant

L’accueil

in the middle of city

little bit costy pillow too fluffy

The rooms are a decent size. The hotel is a little dated & run down. The pool & shower area are very dirty. I had to clean the shower floor before taking a shower. The towel was very brown. It looked like that floor has not been washed in a year. The shower was missing shampoo on the broken holder. So I had to go and take it from the handicap bathroom. The soap dispenser was broken off of the wall by the sink. The pool had dead bugs all around the wall. The water temperature was about 83°. The elevator was filthy. The breakfast was average. The cook did not know how to make omlets. She didn't cook the vegetables before putting in the eggs on the grill, so they were raw. They didn't clean the room, so I had to call for service. The location is 26 minutes from the Old Town. The staff was very nice. All in all the hotel was very disspointing for what they charge.

L emplacement est bon.le service de parking appréciable.

Le rapport qualité prix : on ne dirait jamais 1 hotel 4 étoiles...le matériel est de mauvaise qualité.bcp de choses degulinguées. Pas de machine expresso dans la chambre. Mini bar vide.on a payé 400€!

Architektur, freundlichkeit des Personals

Wir baten um eine Zimmer weit oben und ruhig, statt dessen lag das Zimmer ganz unten dirrkt am Eingang, wo sich stets Personen, teils rauchend, teil alkoholisiert, laut unterhielten, die Busse mit laufenden Motoren warteten

L emplacement

La propreté peu largement mieux faire et la piscine très petite