Microtel Inn Suite by Wyndham BWI Airport

Rude workers

I booked 3 rooms for 10/25-10/29 (4 nights) because we were in town for a wedding where my fiancé and father in law were in wedding. Walking in I should’ve known it was going to be a terrible experience!! When we checked into our rooms, I found that we had pubic hairs woven into our “Clean” towels. There were Roaches & Roach droppings in, around and under the microwave & refrigerator as well as the hallway and the bathroom. There were human Urination and feces stains on the carpet. Feces on the wall and the toilet that had dried! The “free breakfast” that was advertised was a nook in the hallway by the exit door where the addicts who STAY IN THE HOTEL hang out, & was an old dirty toaster & napkins. There were drug addicts standing/folded over, next to the side entrances. Drug deals happening in the parking lot IN FRONT of the hotel!!! The “Free Shuttle Service” was a guy that worked there driving his personal mini van to pick us up. Which was creepy, to say the least! And to top it off, it wrecked of Smoke!! Cigarette smoke, Weed smoke, and Drug smoke! We were there for about 2 hours, only because I had to be on the phone with Hotels.com about the situation, and trying to find 3 replacement rooms at a different hotel for us to stay! And they still charged us for a full night’s stay for the 3 rooms we booked, one of the 3 rooms hadn’t even checked in yet! This place is Deplorable, Filth ridden, a Disgusting environment and a Safety & Health hazard! It should be shut down!!

Excellent.

Excellent hotel.

Wonderful stay, great service.

NA

Excellent service

Don't stay!

The stay was super comfortable and pleasant.

Wanted better breakfast. Had a knock on door at 12:30am staff had wrong room. Red light on phone at 4:00am no reason.