Red Roof Inn Winston-Salem

Property under renovation, but was fine for a night.

The property was in horrible shape compared to the photos. There was trash & dirt all over in the hallways & stairways. The first room we were given wasn’t even clean, we had to ask for a different room the bathroom & floor was dirty & gross. The 2nd room was better but the hallways & stairways were filthy. This was a cheap place needed for a family member who was at the hospital near by or else we would have went somewhere else, luckily we were just there for a couple nights but wouldn’t stay there again. It seemed like it was a lot of people going there to party & do drugs & drink, you could smell pot the whole time.

The only positive thing i will say about this location is that it was cheap. The place needs a full remodel, most guests coming and going were of unsavery quality. The lobby smelled like weed. The bathroom was falling apart, the shower curtain and hook for the towels. There were three roaches and the sheets were not the best. Its the only time i would stay here.

Great, stays are always right on point

The staff was amazing and always went over and beyond; keep in mind the staff was different! My stay was 5 days and 4 nights, so I built some what of a rapport with them! I live locally and needed time to work on a project. I have traveled as far as Puerto Rico, Dominican Republic, and Bahamas for business and stayed in hotels like the Ritz Carlton - the level of customer service was not like this! Bravo/Brava!!!!!

It was definitely affordable.

Very dirty and rude staff

Repairs needed to unit: toilet loose on floor, receptacle cover plate broken, entry door lock damaged

The tub was nasty and dirty haven’t been cleaned. Had to go and purchase bath rags because they said they don’t have any I had to go to front desk get sheets for bed because the did not change the bed sheets and pillow case worse stay ever

Motel is being remodeled. Pillows are cheap and after being washed, they need to be pulled apart or remain matted in a ball/defective state. Very thin wash clothes, pillow cases, and towels, AND hand towels. Stained and need to be trashed. For this reason, the motel has limited wash clothes. Hand towels had to be used as a replacement. .Just about all things were stained. Sheets had holes from cigarettes or Marijuana burns. Staff is pleasant. I didn't eant to share photos as i believe they are trying to make changes. The flooring is new with marks that can be removed with the correct chemical. The bathroom remodeled but needing new shower hot/cold water arm. And mildew removed from the tiny area in the right corner of tub.