Red Roof Inn Winston-Salem

Ok

Don’t recommend

My stay was rather enjoyable. Had some trouble with my card key and heater in my room but front desk was more than friendly enough to help out and resolve the issues. Room could’ve been a bit more clean, beds weren’t properly made, dead stink bugs on the floor, shower was also dirty. But overall I had a good stay and would revisit.

I didn't like anything 😕 i want my money back honestly

The room was clean housekeeper and front desk was respectful

Everything

You really don’t want to know but they had no phone service even to the front desk outside calls could not get through. The first room they gave us one light did not work the refrigerator did not work. The smoke detector did not have a battery. They advertise a breakfast and they give you a breakfast bag that is not diabetic friendly. They had Kleenex in the room. Our room did not have toilet paper. While I was there I heard other people that had problems one that said it was scattered with beer cans. There was a least five other occasions where they were changing rooms. I am also upset I asked for my money back so we could go somewhere else they said had to through you but never could reach anyone. I would to say that was the first time have been taken by a windham property but it was just as bad in our stay in Greensboro back in November. I have always had good results with Hotel.com and though I don’t use hotels often I was in Winston for my mom’s funeral. I will use Hotel.co or windhym places ever again. I’m reporting all of the things I have said to the stateofNC and to the WSFD on these violations. You need to do a better job on who you suggest. My name is David Wooten and my address is 341 Lakeview Church Road LinwoodNC 27299 my phone n7mber is 336-596-0762

The staff were actually friendly. Inside signs EVERYWHERE "$100 cash deposit all guests no matter what..." we were not charged fortunately. The real issues stemmed from NO signage or property lights (literally couldn't find the place at 11 PM) it was pitch black outside, building was literally hidden. At 5 AM we were awaken by a man arguing and being belligerent right beside our room and a door slammed over half a dozen times. Place attracts a rough crowd, be vigilant.

I did not stay. Went in to check the room out hair on the toilet and sink, dirty nightstands. Nasty window seat. Holes in the sheets. Broken furniture. Torn drapes. Unacceptable. Knowing I wasn’t going to get a refund, it didn’t matter could stay in that nasty hotel.

Horrendous, whilst queuing to check in all 3 guests Infront of me had checked in and were complaining that their rooms had not been cleaned, had no bed sheets, the host was then just reassigning them to different rooms, one guest then quickly returned to say that someone was already occupying that room. Reluctantly I went on to check in, we had 2 rooms booked, we were given 2 rooms together at first glance 1 room seemed ok, but the other had no bed linen, bath was full of dirty towels and garbage scattered all over the room. We were then assigned another room, opened the door to find it was already occupied by another guest. We were then assigned another room which is now at the other end of the building from our other room, again it had not been cleaned and had no bed linen, when we returned to reception we were just given clean bed sheets and told to make the beds ourselves. We did so then returned our other room which we thought was ok, when we actually pulled back the bed quilt, we found the sheets had not been changed, were heavily stained and had body hairs from the previous guests. My wife used the bathroom, when she flushed the toilet, it literally flooded the bathroom floor. We decided at this point to leave, on the way to reception we could hear raised voices, when we got there, there were several very unhappy customers with similar complaints. We handed our keys back, were told we would not be charged for the rooms. Lies they have charged 2 rooms for 3 nights each.