Krystal Urban Ciudad Juárez by US Consulate

Nice place

Excelent

The property was very safe and very clean, enjoy my stay at Crystal hotel

Great hotel, friendly staff! Comfortable room!

I liked very little about the property. The pictures shown are old or inaccurate, the property looks very different when you walk in, which is disappointing. I did feel safe, that was not an issue at all. Jorge at the front desk was the person checking us in and was THE ONLY employee from whom we received kindness and assistance. All other employees are either too busy or careless to assist, they won't even provide a greeting. Jorge gets all 5 stars, in my opinion. Make sure you have towels before you get in the shower, the cleaning staff daily forgets to leave something - not having a towel to dry off after showering was the most devastating mistake - try not to do that to your guests and, if you are doing it on purpose, don't do that...just don't. I won't be staying here again. Absolutely not recommended.

El problema con las tarjetas par abrir las puertas cada rato se desactivaban y tenía que estar bajando y subiendo del cuarto piso, la TV no tenía suficientes canales NO UNIVISIÓN , y el calentador del cuarto no funcionaba y tuve que cambiarme de cuarto y en el otro cuarto si había más canales pero. NO UNIVISIÓN , así que no pude disfrutar mi estancia viendo mis programas favoritos.

Overall good but expensive if take in consideration facilities

Great

Its was a short stay. Everyone was very kind and helpful. Rooms are clean and comfortable

Me encantó ! Gracias