SAPA FULL HOUSE HOTEL

Rooms are spacious with a balcony overlooking to sapa market, near by everything you can even walk to sapa square and station everybody is nice especially the lady in the reception she is very helpful and kind

Everything is good

Great location and the lady working at reception was very friendly and nice

The hotel is a bit run down tbh. Floor in the room cracked and broken, panels falling off doors and the screen was broken on the TV. Breakfast was ok

Địa điểm rất thuận tiện. Nhân viên và chị chủ rất nhiệt tình.

Cơ sở vật chất chắc sẽ cần tu sửa lại một chút. Nhưng về cơ bản với giá này thì không đòi hỏi gì thêm.

Location. Comfortable beds

Breakfast. Noisy during the night.

The star player is Ngoc, the very kind woman who checks you in and is at the front desk most days. She gave me her WhatsApp and would answer my questions quickly no matter where I was. I had her help to book different things I wanted to do (even if it was DIY, she helped me figure it out). She booked my night bus back to Hanoi and allowed me to relax and stay in the reception area until 11:00pm that day and she stored my luggage while I went off exploring for my last day. I could go on, but she made me feel like family. This place serves a wide-variety breakfast that is convenient, and the location (IMO) is exceptional - right across from the (fun) Sapa Market, and about 10-minutes walk to the pretty lake and many, many food offerings that are there, but not right in the middle of the bustle and noise. I think the location is exceptional if you want close proximity to the city action but not in it. I'd definitely stay here again if I'm back to Sapa (which is a wonderful place to be!). I stayed at this place 6 nights, very comfortable, and they upgraded my room for free - I am a nomad worker, so my room was comfortable for spending hours inside as a "home base" for some exploring.....

As is typical, certain things could be repaired, but in general if you ask for something (fresh towel, more soap) they will respond very quickly. The AC didn't work all that great, but sufficiently since it wasn't that hot. I wish I could get filtered water refills more easily but the fairly large grocery store next door had bottled water so I was set.

The staff is very friendly and helpful Great location if you are arriving late as it’s near the bus arrival area. Great at accommodating late check in and very responsive when messaging

Nhiệt tình

Really friendly and attentive staff that go the extra mile to make sure you have everything you need. super convenient location. close to everything and nice and quiet, very comfy beds and pillows. they were even kind enough to offer us free upgrades to bigger rooms with extra amenities! breakfast was great with a big selection of different variety’s of food. staff were kind enough to offer to prepare extra when i arrived late! 10/10 stay.

when we had to leave :(