Fairfield Inn & Suites by Marriott Charleston North/Ashley Phosphate

Room/hotel was clean and included everything needed. Front desk staff was very friendly and got us checked into our room early.

The pool looked a little green so we did not swim. Staff at breakfast in the morning was rude.

I didn’t like that I had to pay an extra 20 dollars for snacks when I did use them. I still have not received the the refund.

The staff members were pleasant & very friendly! The breakfast was great!

The pool was closed during our stay. I booked this hotel specifically for the outside pool for my kids to enjoy! Looked like they had some cleaners there for the pool tho. The location is nice as far as stores & restaurants close by, but some strange people near by all hours. Our room didn’t get serviced daily. (Clean towels & trash taken/ cleaned in general) We had to ask for said services when needed. The WiFi was slow.

The location was great and about 8 minutes from where I needed to travel each day. Shaquana and LaShawm were absolutely amazing. They both deserve a raise. They were very accommodating and compassionate.

I started off in room 420. My sister was also on the 4th floor and she moved for the same reason she ended up in 222. As soon as I walked in the room it smelled musty, wet, and stale. It was horrible. I was able to move to another room the next morning which was room 218. Unfortunately, the smell was the same but not as intense. I went and purchased a candle, some bleach, and disinfectant spray. It was the only way I was able to sleep. I had to spray just to be able to sleep even through that it still smelled.

Good location, beds were very nice.

Not what I’m used to in a Marriott property. It’s older, the pool was “under maintenance” and looks like it might be closed all summer.

Welcoming and friendly staff members.

Location

Could here frogs at night