Sonesta Essential Hotels & Suites Kansas City/Blue Springs

Good value for the price. The room was a little smaller than a normal hotel room. Older facility but cleanliness was OK. Great blackout curtains. The only negative was the bed frame was very noisy - creaked and groaned loudly

It was a good place to stay at a very affordable price. Quiet, clean, spacious.

Content with our stay

Overall this was a decent hotel. The room was a little small, particularly for an accessible room, but it had the needed amenities. Where it failed was the smell. We were given a room on the ground floor and as soon as we walked in, I knew I couldn't stay in that room. I spoke with the front desk and we were given a different room on floor 3 which smelled a little better but still had a very strong odor. We thought it might be coming from the AC unit but weren't sure. We were too tired to go look for a different hotel so we decided to stay. The room felt very humid the whole time we were there despite the AC running. Everything was just a little sticky. Breakfast was acceptable with several options. For a one night's stay, it was tolerable, but I wouldn't go back.

Hotel was a little run down. Weird smell in both rooms.

Log

The bed was hard. I recommend they upgrade their mattresses. We stayed two nights and couldn’t sleep due to the mattresses being so uncomfortable. There was also no iron or ironing board and the phones in the room didn’t work. There was also a musty smell. I am not sure if it was the carpet or something else. The shower pressure was great. The room was clean and the staff was nice.

The staff was great! The bed and pillows where awsome!!! Main issue we had was the air conditioning in room 201 smelled very musty and everything was damp. The sheets our clothes everything!!!

The hotel was clean and staff was very helpful/friendly. Nice breakfast. The hotel was a little outdated and the bed was not very comfortable.

The first night of our stay, the people in the next room were up the ENTIRE NIGHT making noise talking VERY LOUDLY - we even banged on the wall and they still did not stop making all kinds of noise. At 5 AM we went to the front desk. The front desk clerk tried call their room and they refused to answer the telephone; he finally went upstairs oand banged on their room door until they finally opened it. We ended up having to change rooms later that day because they still kept making noise and talking very loudly. The next room we were moved to was much quieter, but had a foul smell like urine mixed with strong body odor -we were pretty disgusted with the hotel by this point so we just endured it until we finally checked out. we told hem to ask the housekeeper to see what could be done about the awful smell, but obviously it was never addressed. Never again will we stay at this place on future trips.