Salt Air Lodge

The location was a five minute walk to Santa Cruz Beach Boardwalk. The bathroom glass walk in shower was my favorite feature. Although the room was extremely small it was very clean and comfy bed! I would stay here again next time I visit Santa Cruz!!

Rooms were clean, staff friendly.

We arrived at the property and the receptionist spoke very little English and had a difficult time checking me in. Asking twice for my license and credit card information. Then again the next day they needed my credit card again since the first time 'didn't work'. This property was already prepaid through Expedia, too. Then when my family returned from surfing in 55 degree water, there was NO hot water. First they said it was due to the rain storm, which was the day before (and the hot water I was told was working in the morning). They said someone would be there in 15 minutes to fix it. An hour later there was no repair, and so we left for dinner salty and cold. To top it off, the TV did not work the first night. I asked for a credit for the inconvenience and was told twice that the owner would contact me in 5-7 days. After two weeks, no reply. With all the other similar hotels in the same neighborhood I would NOT recommend this one for the poor service.

I DO NOT recommend this property, even if passing through for only one night as you will not get any sleep. To start with the curtains are too narrow thus do not provide any privacy from persons walking by. We walked around with the lights off in the evening, although that did not help given the outdoor lights glared through the window. The surrounds are noisy, the ac/heater is EXTREMELY loud, and you will likely be awake anyway as you monitor the safety of your vehicle. Window has no lock or screen on it. The room was oddly cold, maybe due to lack of window furnishings. The shower drain had someone else’s hair still in it, and the floor generally looked unswept given there were many long black hairs (I have short hair). What was worse, was that the shower appears incorrectly installed to drain water (plus no ledge separation between floor and shower), so the bathroom floor is flooded and you are left wading around in a strangers hair. Shower control has been installed backwards so do not scald yourself! The owner was not interested when reported the issues, he instead mumbled blaming everyone other than himself as owner. Room had some basic comforts, bed comfort was fine.

My stay was GREAT! Our two bedroom suite was exactly what I needed for my family & extended family. My suite was clean and well stocked. I have two issues that should be addressed ASAP. 1: more mirrors! 2: wall hooks to hang clothes.

It was nicely renovated room. The bed was comfortable. Walking distance from a lot of attractions. The pool picture was nicer than the real one...

Hotel was nice, beds could be better. The neighbors were very load at night but other than that it was nice. Perfect location about a 5 minute walk to the boardwalk.

Comfortable bed, new furnishings made our stay enjoyable.

If you need to stay for a night or two. Than this is the place to stay at.