Travelodge by Wyndham Albuquerque East

Tried to cancel, got the run around and was billed within 30 min.

The place is filled with troubled individuals and has a very unkempt atmosphere. There were cigarette burns on the sheets, and the overall cleanliness of the room was lacking. I would not recommend staying here unless you are in a desperate situation. Just be sure to say your prayers while you’re here. I took pictures if needed.

There was nothing about this property that we enjoyed. We reserved 2 rooms through Travelocity but opted to "Pay at the Property." When we arrived to our rooms, they wreaked of cigarette smoke and the bedding had numerous cigarette burns in it. The sheets on every bed were stained. Some gray, some green, and 1 appeared to have a blood stain. The hardwood floors were covered in grit and sand. In one of the bathrooms, there was a dried up, crusty sponge left in the sink. We went back to the front desk to complain, only to find another person that had been moved to 3 different rooms all with the same issues. We decided we were not staying and wanted our money back. The hotel said that Travelocity needed to refund our money. We contacted Travelocity who said because we Paid at the Property, Travelodge was in charge of the refund. We showed the front desk the charges to our bank account were from Travelodge but they denied responsibility. This place is not only disgusting but they're thieves. I will never stay at another Travelodge.

The manger on duty was very rude Felt like the room was dirty The curtains would not close The toilet would not stop running And Manager would not come look at it Dog barking all night from a couple doors down It was tied outside and when new guest came it would bark owners of dog would yell at it Would like my money back

It was a nice room. I just could no longer afford it. I loved how comfortable the beds were. The water stayed not for a long time in the shower. Also they always had enough towels to go around. I never was told that they didn't have enough towels..

There was a hole in the wall, the curtains on the door to the pool was torn, the baseboards were falling off, the curtains on the window had little holes in them. We didn’t get a bath mat to step on, after our shower, no trash receptacle . We had to ask for one.

Owner showed poor customer service skills and treated us rudely. Least professional owner ive comebacross yet

Absolutely the filthiest, most disgusting motel I have ever seen. Stained, dirty sheets. Obviously not changed from last customer. Took the fitted sheet off and there were blood stains on the mattress cover. Snot etc on the pillows. 2 dogs barking right next door despite no pet policy. Management doesn’t care at all. Sure it was cheap but Jesus come on, WASH THE SHEETS. Not fit for human habitation.

The towels were stained and the bed sheets were torn. You could hear the noise from the room next door, people using drugs outside the rooms, an area full of homeless people.

Nothing happened and was a good stay