Protea Hotel by Marriott Knysna Quays

Our stay at Protea Hotel by Marriott Knysna Quays it is unfortunately not the best experience. The room was fairly spacious and clean, which we appreciated. However, it definitely needs some refreshing and updating, as parts of it feel worn and outdated. For example, when I pulled the curtain aside, I realized it could not be properly closed again, which was quite inconvenient. My friend specifically requested a room with a sea view, but we were told the hotel was fully booked. As a result, we were given a room overlooking the parking area and part of the hotel lobby, which was disappointing. Overall, the experience was not very satisfying. While the location may have its advantages and the property might have potential, unfortunately we did not really get the chance to experience those positive aspects during our stay. ⸻

Breakfast was very good - the staff were excellent and even remembered our coffee orders.

The rooms do need an upgrade for the price you pay.

The location

Posizione eccellente sul waterfront colazione buona

Assenza del ristorante per pranzo e cena .

A localização do hotel é ótima. Staff prestativo.

Quarto pequeno. Hotel estava muito cheio. Café da manhã um pouco desorganizado.

Alles toll

Muito bem localizado, estando dentro do Waterfront de Knysna. Funcionários muito simpáticos e solícitos e o quarto era muito confortável, limpo e organizado. Café da manhã com bastante variedade e muito bom.

Os dois elevadores do hotel não estavam funcionando, o que gerou dificuldades tanto para os hóspedes quanto para o funcionário responsável pelo serviço de bagagem, especialmente no transporte das malas até os andares superiores.

My room stinks...never had such an experience, really sad.

It really smells in my room. Kettle didn't work TV is terrible

Einfach und komfortabel eingerichtetes Zimmer. Sehr nettes Personal, sehr gutes Frühstück. Zu Fuss um die Ecke an die Waterfront.