Jetwing Lighthouse, A Luxury Reserve

Plenty of staff but no managements. They were helpful but not efficient, particularly at breakfast. Hotel needs a good refresh, paint etc. finally I would recommend all Hotel.Com clients use the Spa Wing for better rooms and great sunset views. We changed after disappointing first night in the main building.

An excellent hotel - relaxing, well maintained, good food, great location.

Excellent accommodation - big rooms, bath, balcony with great sea views. Food great. Service was very good - some of the younger staff are still in training but will be fine soon.

Beatiful hotel with spectacular views visible throughout. Classy decor, peaceful setting, impecable attention to detail and keeping the guests happy!

We had no problems at all during our stay. Everything was top notch. Note that the beach associated with the property is not swimmable. Very close to Galle fort (a short tuk tuk away). Food and service was excellent, overall very happy with our stay.

one of the best resorts. landscape, food, staff, spa..... everything was great

Brilliant architecture, hospitality was second to none and the grounds impeccable. Room was a glorious oasis

Upscale resort, but not as service oriented at the restaurant as at the hotel itself. Rooms are marvelous as well as housekeeping and bell staff, but restaurant below standards in service. Great buffet, something for everyone.. but I had two breakfast meals there, four cups of tea or coffee and each of the four times, I had to waive waitstaff down to get it to my table. That’s unacceptable.

The hotel is beautifully designed (by Geoffrey Bawa architect) and as far as I’m aware, totally unique in its style which is simple and elegant. The location is stunning. The building is kept spotless. The paintings, artefacts etc are all tasteful and in just the right place. Our room and balcony - and view - were gorgeous. There seemed to be a lot of staff - all helpful and friendly. Most had good English but we had difficulty communicating with a few - despite their willingness. We had a bad experience our first night with room service. Waited ages and the pizza we ordered was dreadful. All went uphill thereafter with brilliant breakfasts and excellent dinners - eating mainly Sri Lankan food. They light candles around the building at night making everything look beautiful. I should say, it was very under capacity when we were there (due to people not travelling because of the Corona virus) so there were probably more staff than usual per person to look after us. We loved our time there.

最高に居心地の良いホテルでした。景色も素晴らしく、フレンドリーなスタッフに助けられとても素敵な休暇を過ごせました。是非おすすめしたいホテルのひとつです。