Jetwing Lighthouse, A Luxury Reserve

We loved the hotel. Location is fantastic and the food great.

As a first trip to Sri Lanka, this turned out to be a very good experience. The hotel was well run, with very enthusiastic staff. the location and facilities very good. We particularly enjoyed the choice of restaurants and food, the outdoor pools and lounge areas. The hotel is starting to feel a little tired, but otherwise a very pleasant stay. Most staff were very welcoming, albeit a number of very inexperienced personnel, especially in the restaurants. Decent value for money, albeit, I would like to think the 10% service charge actually makes it to the staff.

The hotel was comfortable . I didn't like how they charged my friends after ourthird day bythe pool a 1000 fee for using the pool. It was something that should have been for told . I liked the room , but it could have been cleaner, room service kept forgetting orders, it was very difficult to get the reception , roomervice on the phone; even when they would answer they didn't understand the orders on the their own menu!!!

Very enjoyable stay great bed good size rooms stunning views and very good food in all restaurants. No complaints

English level of some of the staff was not very high but overall it was an outstanding hotel.

We enjoyed our stay. The hotel is beautiful and full of character.

My husband and I stayed here for one night during our trip to Sri Lanka and we were pleasantly surprised by the beautiful building and bedrooms (the bathroom made my day!) There are two pools, several bars, including a wonderful terrace, and the hotel is right on the coast so the views were amazing and you could walk along the beach. The only issue we did have is that the service was painfully slow (over an hour to make 2 sandwiches?!) and this is probably because the hotel was absolutely enormous and they had nowhere near enough staff to cover it. That said, the staff that were there were very helpful and polite so we left feeling like we had gotten a bargain!! Also worth noting that the breakfast was amazing!!

I would have rated the staff 5/5 if they had been slightly quicker, some things (tea/coffee at breakfast) had to be ordered and was not self serve and we often had to ask several times but other than that it was amazing and the staff were friendly. Lovely location.

Fantastic hotel in a good location. Service excellent and rooms very clean. Renovation in progress in one block hence the 4 for condition but we really enjoyed our stay.

Really lovely breakfasts sitting next to the Indian Ocean, great pools to laze by, easy access to town via tuk tuks. Staff were friendly and room was huge.