Holiday Inn Conference Centre Edmonton South by IHG

The staff were exceptional. The coffee machine in the lobby. Great Americano brews!

The carpet and sofa in our room. They seemed worn out.

Location worked for my job

It was dirty. I use the floor to stretch and getting close I could see a lot long hair on the carpet. No one came to give me fresh towels. My room smelt terrible. I wish I stayed somewhere else.

I found when I had issues with booking no one helped. Beds were terrible.

Location

The location was good for where we needed to be. There was quite a bit of hallway noise at about 11:30pm due to a tournament. When I let the front desk know, they assured me they would have security come to our floor which was helpful. The price of the hotel is a little high due to the fact that the hotel is getting old and could use an update-carpet, tubs etc. I did like that they had a place to get a Starbucks coffee on site (although expensive, it guaranteed good coffee). If I were to stay again in South Edmonton, I would likely go for a hotel that has a better price.

The comfort of the room was amazing. I loved the pillows and the bed. Always makes for an amazing sleep

The staff at the front desk were confused of payment. It was all on my credit card and my partner was told he needed to pay. It was sorted out but it was a bit inconvenient.