MainStay Suites Chicago Hillside

Ur was peaceful and the staff was very nice

I didn’t know about the deposit

Good customer service and nice rooms, but too much loitering around area. Random people sitting outside in lawn chairs in the parking lot. Not a good look. Other than that, decent hotel.

It was comfortable and clean very friendly workers

Absolutely terrible! EVERYTHING was dirty. Fridge was moldy. Bathroom disgusting and no soap! Stains on bedding we are thankful we had blankets in the car. Room stunk. People live in this hotel. Go to the travel lodge by Wyndham downtown. It’s the same price, more convenient and it’s CLEAN. That’s where we went for our second night because we were NOT spending another second in this dump.

Only the parking was good.

It feels unsafe, as there is no security. The staff are very unprofessional, especially a guy named Riki from India; they look at you as if you are a free guest. And you should not have any say. I also think the owner is Indian. I smelled smoking everywhere. Except the rooms outside are not clean. They don't provide any pot. I asked for a plate; they denied it. Actually, this place I will not recommend. Another important aspect is they told me, "You have booked through booking.com, so ask them for any issue." What the...

You have to be clear on what your needs are. If you are looking for a budget friendly place to stay, then this might be it. You will have to be comfortable with the environment, as there are people that seem to live at the place. As such, there were men “hanging• outside. This was in the morning when I left, and also in the evening when I returned. I was not afraid, but was cognizant of my surroundings. At no time did any of the men say anything to me. I did get a few stares, however. The facility meet my needs. It was a roof over my head, and was reasonably clean. I was in Chicago for a conference, and was only in the room to sleep. Check-in was seamless. The person at the desk was pleasant enough. My room was clean.