Comfort Inn & Suites Heath - Newark South

Loved it here

Excellent, super clean, friendly

Night shift check, super friendly

Check in was quick and easy..the front desk employee was very friendly and helpful. Will return soon

Great visit, will return.

Hotel is in a great location. There was an overpowering smell of cleaner on the elevator. My room appeared to be clean but I always wipe everything down and the amount of dirt was disgusting. The mattress was hard and the pillows are so small. The toilet sits very low. I did not eat the breakfast offered.

Check in was great lady at front desk very nice. But we could hear everything from road noise to the people above us. We only stayed one night the breakfast was not appetizing the bananas looked like they had been there for a few weeks.

The first floor men’s bathroom was disgusting and both men’s and women’s were required to be locked because of displaced people in the area using the facilities to keep warm. Evening check in was good. The clerk was nice and helpful. The room was ok. Other than needing some updating on charging ports. The pool was clean but one of the wall lights inside the pool was loose and floating in the water and no one bothered to gather wet towels from the previous night and replace them. We saw several homeless people lounging in the lobby just in our very brief stay. The building is definitely dated but adequate.

The front desk lady was very accommodating and nice :) Didn’t get her name but she was great!!

The staff was friendly, helpful and polite. The hotel was inexpensive compared to others in the area. We enjoyed our stay and will return.