Comfort Inn & Suites Heath - Newark South

Greeted kindly with an expeditious check-in into a clean, well kept Hotel with spacious room neat as a pin. Bed was firm and comfortable. Breakfast was outstanding and well watched over by a dedicated staff member. I definitely would stay here again! This is a model for the Choice Hotels brand.

Bed bugs, bed bugs, bed bugs. I got bit bed bugs so bad my arm was swollen up for 3 days, and all they did was move me to another room across the hall. Was there for 3 nights and had to chose but to stay there, but i will never go back to the hotel.

Only brought new towels daily and empty trash bags for us to gather our own trash. No bed linens were changed. Marijuana smell was really bad the first night not better remainder of stay.

The location was great. It was quiet. Room was clean. The check in staff was friendly. The complimentary breakfast was just so-so.

Great front desk staff! The hotel was a little dated but it was sufficient for one night!

Rooms are always comfortable & clean

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The staff was wonderful. The room was old and the bathroom was a bit dingy. But the beds were very comfortable. The breakfast was good.

Unfortunately, my family and I had a horrible stay at this run down hotel. As you entered, it smelled like roach spray literally giving meaning to “roach motel”. Our room was located next to the kitchen prep room and each morning banging sounds woke us up out of our sleep. The shower/tub was extremely slippery. The towels were rough and dingy. The pillows were soft like marshmallows. The floor lamp didn’t work, which made the room very dim. The dirty vent shown in the photos was in the bathroom. My daughter and I both suffers from allergies and our allergies were triggered all weekend with sneezing, coughing, sniffles, and a wet, moist nose. Before we checked in I called the front desk and requested a filter change. We were told it would be taken care of. I don’t know if it was taken care of as promised. Something in the room triggered a flare up. When we returned to our room Saturday evening from our family events we were met with an infestation of gnats. During today’s check-out I reported the gnats. The front desk clerk said confidently that the gnats were likely coming through the drain. As if this known and reoccurring issue which clearly has not been solved. A non-guest of the hotel was seen outside on the bench rolling what appeared to be drugs. The non-guest was also seen harassing a group of girls who were trying to enter.

The room itself didn’t seem like it was clean enough.