Holiday Inn Express & Suites - Oxford, an IHG Hotel

The staff is exceptional, but the condition of the hotel is awful. It is in desperate need of a refurbishment. Restrooms off the lobby had broken locks, toilet lids do not fit the toilets, guest rooms are dilapidated.

Nice clean bed

Room was not the cleanest and bright parking lot lights were shining in my window without any options to draw curtains or blinds.

Four night stay at Christmas-time. Very few guests. Tisha, at the front desk was friendly and helpful. Nice room - comfortable bed, good flow of hot water in the bathroom, clean, and elevator worked fine. Nice breakfast, typical of similar Holiday Inn Express elsewhere. Good location — everything was 5-10 minutes away from where we went while in the area. Always appreciate it when my Diamond Elite status is acknowledged. Nice stay.

Our room smelled terrible the carpet was filthy bathtub was stained

The room was damp , tub not clean, previous guest hair accessory under bed… hit the overall damp / humid feeling of the room even with air conditioner running was the worst

Ok

The stay was fine, but little things provided annoyances here and there. I initially was assigned a room with a sink that drained slowly. In the next room, the desk chair had cracked vinyl on the arms, and the bathtub's slip-resistant coating showed significant wear. The bathroom vanity seemed a few inches too low, and no outlet was within range of the desk without using an extension cord. But the room was clean, the bed was comfortable, and the adjustable shower head provided a solid stream. The breakfast area was well-stocked, and staff kept the area and tables clean throughout the morning.

The front desk rep Joel was super friendly and helpful. The beds were comfy and we loved the variety of pillows! Breakfast was great and the attendant was hard at work every time we had breakfast. The bathroom was not as clean as it could be that was our only "issue".

The staff was very helpful and the room was very quiet. Everything was great!