Wingate by Wyndham Roseville/Detroit

Refrigerator in room didn’t work

Hotel seemed clean. Rooms were tired and in desperate need of remodeling. Not enouth pillows or towels for everyone in our group.

Pay attention to detail and breakfast cleanliness.

Room was very weathered, long red hair in sink, smell in room, broken picture on the wall. Waited for elevator for several minutes only 3 floors in hotel- there was something sticky on the floor, inside the elevator. Wouldn’t recommend

very poor service

This was one of the worst hotels I’ve ever stayed in. I never make reviews but there were BLOOD STAINS all over the carpet, on the couch, dirt everywhere, and my view was a cemetery which is creepy in itself. When I got back at 11 or so the police were surrounding the hotel trying to find a man that was causing problems that wasn’t even staying at the hotel. Do not recommend don’t ever come here

Friendly staff and the room was decent. Bathroom tub caulk wasn’t maintained. Cleaning of the rooms isn’t conducted daily and when it is cleaned they didn’t replenish soaps, lotion, coffee, etc.

We stayed a maximum of 10 minutes after being issued our key. The lobby, dirty. The fridges in the lobby with snacks and drinks for sale, dirty. There were dead roaches on the bottom glass part of the snack fridge. Our room was near the pool. As we got closer to our room door, the mildew odor became unbearable. The carpet floor was soaked in some areas. Right before our door, my daughters started screaming, a roach scurried across the floor. When we let ourselves into the room, it didn’t smell any better. I set our bags on the bed and immediately seen a quarter sized brown stain. I marched back to the front desk and checked out, that was when I noticed the bugs in the lobby fridge. Concierge didn’t want to check us out. Asked that we chose a room on the higher floors instead. Hard pass. Roaches aren’t going to know not to go to the 2nd and 3rd floors, they’re probably there too. Told him about the stain and he tried to blame it on my family. Sir, we literally just got our key from you and now we’re back at your desk checking out. If you stay here, at least be sure not to eat anything.

Lobby carpet very dirty. Rooms were not cleaned to my expectations. Requested room change. Moved from first floor to third floor. Big rust spot in tub with no shower mat. Tub very slippery. Requested extra floor mat to put in tub to help prevent falls. Stains on both bed comforters. Looked like blood stains. Bed sheets smelled.

Pictures on the website are a far cry from reality. Limited food bar, no fruit, only apple juice. Waffles only, no toast, yogurt. Carpets were dirty and smells. Never going back!