Best Western Lakewood Inn

Close to the store

N/A

Staff was friendly it was clean

I booked for the second floor but ended up with a floor on the first floor

I would not recommend this Best Western. The gentleman that checked us in was nice, but the lady who took our reservation over the phone did not take it correctly and we had to ask for foldout bed (which was horrible and all springs with no cushion). The main bed itself was the hardest and worst bed I've ever laid on in any hotel I've stayed at. The jacuzzi tiles were cracked and risked a hazard, and the drain shows signs of corrosion and the metal chipped. The chair arm is torn and the people across the hall were blaring music before 5am which woke me up several hours before I needed to be and could be heard half way down the hall, and the several times I went to the front to let them know there was no one to be found behind the desk or office. (I was not calling up there and waking up my daughter who sleeps more soundly then I do because of some inconsiderate human). This room was overpriced considering they can't even seem to afford to keep their rooms looking decent and taken care of. I will not be staying at this place the next time I come back to Columbus Ohio....

The pool and hot tub

The bed and shower.

The view from the room upstairs

N/A

Room was put together nicely

The jacuzzi tub did not work right. Shower head could be cleaner and the stop to the jacuzzi.

Location

Noise from the laundry room in the king suite