Holiday Inn Express Suites Plant City by IHG

One night trip. Check-in was easy and staff was very friendly. The hotel was full and some of other guests were loud, to the point of obnoxious, very early in the morning. I know that's not the fault of the hotel. The A/C leaked into the carpet, so the floor was soaked. All-in-all, our stay was fine and we'll be back again.

The property is Older the staff didn’t even get up from chair to greet us

The staff were nice and attentive. The overall facilities need many updates. The outside of hotel is a busy street and therefore you can hear the traffic noise.

The water faucet in the bathtub constantly ran. I mentioned it to the staff they responded with we are in need of renovations. I had the hardest time getting any sleep because that’s all I could hear. No offer to move my room. The bed was never made the only thing the house keeping did was pick up the trash. I had to ask for my towels to be changed out and I just kept getting sorry as a response. The elevator seemed to get stuck on each floor and they had a floor fan facing the motor of the elevator to cool it down.

Newer Hotel

First room we got the tv was completely broken. So they switched our room from the 4th floor all the way down to the 2nd floor. Which as soon as you walk into the room the light was broken when you went to turn it on it would just blink on and off and the tv that was on that room was half the size and the bed wasn’t the same quality that I paid for. By that time I was just so tired from driving all night long all I wanted to do was sleep. But went back to the desk to see if they had any other rooms like my first one on the 4th floor. They told me no theirs no rooms available. Horrible service. You spend a lot of money for not so good quality. Let alone they don’t tell you about the extra $75 pet fee until you’re there. So if you book online expect to be charged more when you get there. Outside the place was very unsafe. They didn’t give you any kind of parking pass so anybody could come in and out all night long weather your staying at the hotel or not. People were always outside at all hours of the night.

Very clean and quiet. Staff is very friendly and helpful. Breakfast was amazing!!! Front desk was the best!!!

Very friendly staff and very easy to get checked in.

The staff was great!

I arrived and was immediately greeted by the staff and workers. I felt like I was among friends and family in this hotel. I'll definitely recommend this location.