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9 / 10 Guest Rating

Hotel Los Itzaes by 5th av

Avenida 10 Lote 3 Esquina calle 6 BIS, Playa del Carmen, mx

Hotel Los Itzaes by 5th av - main view

About the Property

Central Location and Proximity to Beach: Hotel Los Itzaes by 5th av is ideally situated in central Playa del Carmen, just a short 3-minute walk from the beautiful beach, offering guests the perfect blend of convenience and relaxation.

Charming Facilities: Guests can enjoy a range of amenities including an inviting outdoor pool, a sun terrace to soak up the sun, and a tranquil indoor garden, providing a serene escape from the bustling city.

Nearby Attractions and Entertainment: With the vibrant 5th Avenue's shops, restaurants, and bars a block away, guests can easily immerse themselves in the local culture. Additionally, popular attractions like the Cozumel ferry terminal and Xcaret Eco Theme Park are within easy reach, ensuring a memorable stay at Hotel Los Itzaes.

To experience the perfect combination of comfort and convenience, book your stay at Hotel Los Itzaes by 5th av today!

Facilities & Amenities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

When booking 4 rooms or more, and choosing the free cancelation rate, guests can cancel up to 15 days before the check in date. Canceling on the 14th day will incur in a penalty of 2 nights per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
1/5

King Room

This air-conditioned room offers free Wi-Fi, cable TV, a private balcony and a desk.

16 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

King Room

Free cancellation
Before Jun 29 (1 days)
Room Only
20% OFF$79.66

$63.73

Includes taxes & fees
Double Room with Two Double Beds - Photo 1
Double Room with Two Double Beds - Photo 2
Double Room with Two Double Beds - Photo 3
Double Room with Two Double Beds - Photo 4
Double Room with Two Double Beds - Photo 5
Double Room with Two Double Beds - Photo 6
Double Room with Two Double Beds - Photo 7
1/7

Double Room with Two Double Beds

This air-conditioned room offers free Wi-Fi, cable TV, a private balcony and a desk.

16 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Double Room with Two Double Beds

Free cancellation
Before Jun 29 (1 days)
Room Only
20% OFF$79.66

$63.73

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
Junior Suite - Photo 9
Junior Suite - Photo 10
1/10

Junior Suite

This spacious air-conditioned junior suite offers free Wi-Fi, cable TV, a private balcony and a desk. It also has a lounge area with a sofa.

20 sqm
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Junior Suite

Free cancellation
Before Jun 29 (1 days)
Room Only
20% OFF$104.43

$83.54

Includes taxes & fees
Deluxe Junior Suite - Photo 1
Deluxe Junior Suite - Photo 2
Deluxe Junior Suite - Photo 3
Deluxe Junior Suite - Photo 4
Deluxe Junior Suite - Photo 5
1/5

Deluxe Junior Suite

This suite features a rooftop pool. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with city views, this suite also provides a mini-bar and a flat-screen TV with cable channels. The unit offers 2 beds.

20 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Junior Suite

Free cancellation
Before Jun 29 (1 days)
Room Only
20% OFF$104.43

$83.54

Includes taxes & fees

Guest Reviews

9
Exceptional316 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.5
Service9.4
Location9.5
Room Quality8.4
Amenities8.9
Value for Money9.4
Food and Beverage8.5
Overall Experience9.4

Select topics to read reviews

M
MariochCH
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2026

"Excellent"

8.0
Helpful?
K
KujawadeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 3, 2026

"Very Good"

7.0

Das Personal war super freundlich und die Lage war fantastisch.

Leider hat das Hotelzimmer ganz schlimm gestunken und man konnte es nur ertragen, wenn der Ventilator lief und die Klimaanlage angeschaltet war.

Helpful?
I
IsabellabrBR
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2026

"Good"

4.0

Localização perto da rua das lojas e restaurantes

Quarto bem antigo.

Helpful?
B
Barquero Madrigal.crCR
Verified booking
solo_traveller
Standard Room
Stayed in Jan 1, 2026

"Excelente estadía y precio"

10.0

excelente el trato del personal muy amables y las habitaciones lindas y limpias

Helpful?
D
Daniel brBR
Verified booking
family_with_children
Standard Room
Stayed in Dec 31, 2025

"Exceptional"

10.0
Helpful?
E
ErikabrBR
Verified booking
family_with_children
Standard Room
Stayed in Dec 31, 2025

"Excellent"

8.0

Localização

Não ter elevador

Helpful?
T
TrujillomxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 30, 2025

"Exceptional"

9.0

Todo está perfecto 👌 nos encantó todo

Todo muy bien hasta la ubicación

Helpful?
H
herra vargascrCR
Verified booking
family_with_children
Standard Room
Stayed in Dec 28, 2025

"Very Good"

7.0

La gente muy amable, tienen un microondas en recepción en la habitación hay frigobar y plancha para ropa, volvería a ir sin pensarlo en la noches si se escucha un poco de ruido pero no mucho, además está cerca de todo.

No tiene elevador pero las gradas son amplias en nuestro caso no hubo problema porque todo la somos adultos

Helpful?
P
PetergbGB
Verified booking
family_with_children
Standard Room
Stayed in Dec 25, 2025

"Clean, comfortable hotel but no elevator."

8.0

Clean, comfortable hotel in a central location. Friendly staff. Roof top pool. Comfortable bed with great pillows.

No elevator, no tea/coffee in the room. No breakfast options. Unusable balcony.

Helpful?
N
NoraarAR
Verified booking
couple
Standard Room
Stayed in Dec 23, 2025

"Muy bueno"

9.0

Muy cómodo,excelente ubicación

Todo estuvo muy bien solo que la TV no pudimos encenderla nunca a pesar de los reclamos

Helpful?