Ramada by Wyndham South Mimms M25

The receptionist was very friendly and helpful. The room when we got int here smelt like some a poo had been left in there, with the extractor in the smell didn’t go away. There are chips int he bathroom floor that had we had a little child could have hurt themselves. There was no grout in between the floor tiles a crack along the unit behind the toilet. It was also not the cleanest water marks on the toilet seat and behind the sink. One of the plug sockets didn’t work, one of the bedside lights didn’t work and there was condensation on the windows.

Had to pay additional fees to park on arrival which I wasnt aware of. Apparently if you book direct they waive this fee so hotels.com are also being naughty here but I dont like these sort of tactics. Also breakfast on site is 8.99 pp. Hotels.com charged 10.00 so again very annoyed. And to top this you have to eat in the services next door. Food was not worth the money. The room was tired. Bathroom white goods broke and repaired with staining around the room. Windows ill fitting and generally run down. It served a purpose but i dont know who to blame more the hotel or hotels.com for mis information.

Have stayed here several times over last few years. It is convenient for us as we have grown up children residing not far from hotel.

When I made the purchase I searched for properties with free car parking. When I arrived I had to pay an additional £5 per night which I was not expecting. Room smelt, toilet was not clean and don't think the shower taps had ever been cleaned before. Bedroom was spacious, but fairly noisy. Bed was very comfortable, temperature was good.

All our room garbage cans were full in our 2nd day, so we asked the front desk to have our room clean. We got back around 7:00 pm and the garbage cans were still full. The cleaners just dropped off new towels in the room. I overheard another customer complaining about dirty room during our check in. All staff in this hotel are very lazy and does not seem to care about customers.

Great for staying near Hatfield had everything you need but beware if you book through a third party like expedia you get charged for parking

We had to change rooms due to really strong sewage smell. The lady at reception was really helpful. Most of the lights in the bedroom didn't work andthe bed was rock solid so we didn't have a good night's sleep. The motorway is also quite loud.

Really convenient for business trip. Friendly staff always make you welcome. Clean and comfortable rooms

Not good

Good