Extended Stay America Suites - Fort Lauderdale - Plantation

Smell and odor

This property had the most courteous staff. The room amenities except for the condition of the bathroom tub were excellent. Breakfast was basically nonexistent; there was subpar coffee, and processed muffins. The laundry area was superb. Again the room was nice and spacious and clean, except that the attempt to resurface the tub in the bathroom was a failure. The hotel was directly across from a shopping mall, and that was an extra nice perk. However, I paid for five nights. I only stayed for four and have yet to receive a reimbursement on the night I did not use.

Place was dirty, old and smelly

Smells, Lies about breakfast, cleanliness

They need to get an ice machine

This hotel looks “nice” in images but the reality is that is terrible. The odor, the furniture, and the hygiene of the rooms are unacceptable.

The room smelled like burning pot. And there were roaches alive. I had to kill them. I complained to staff and nothing was done. I don't know how people stay at this hotel.

Also there was no.phone in the room to call the front desk or my family. The shower was disgusting with no soap or shampoo.

This was 100 percent the worst hotel I have ever experienced. To say the rooms were absolutely filthy is a complete understatement!! Needless to say we called and got a refund for all 5 rooms and went somewhere else.

The night shift lady very unprofessional!!

I give my blanket and towel the afternoon very nice young guy told me to come back for them cause he had them in the dryer the brown sheet wasn’t done drying, I left when I came back he already left to go home when I ask the night shift lady she told me no, and as I was getting on the elevator to go back to my room she was talking about the situation with another guest, very unprofessional!!!