Baymont by Wyndham Ozark

Staff was nice

Bed wasn't great. Fridge was horrible and needed to be defrosted. Housekeeping needs to step up there game on cleaning

Nice location,

The room was nice and warm when we walked in, looked nice when we walked in. Got thing in and settled, that’s when we saw the mirror that had toothpaste spit on it from previous tenants, the pull up cover on the bed didn’t look like it had been washed in a long time.

The most common way of dealing

Roach in fridge demanded refund and stayed elsewhere.

We evacuated here from a hurricane. All we received was rudeness and filth. The place is dirty, there are stray dogs close by and the pool had floaters. I was already gathering our many things to leave before checkout time and the staff kept knocking on my door trying to force me out. This Baymont in Ozark AL sucked. We will not be back.

This is the worst place I have ever stayed at. I would have left if not for the unavailability of another room due to Hurricane Milton. The floors were filthy, turned your feet black immediately. Had to wear shoes the whole time. The refrigerator looked like it had never been cleaned and the freezer had old popcicle juice and 2 inches of ice. Unusable. The outside and front of the dresser had a build up of yuck on it. I don't think it had ever been wiped down. The sheets had black and grey spots on them. The toilet seat was broken and the toilet paper holder was hanging out of the wall. I had the trauma of evacuating my home then has to endure the trauma of staying in a filthy room. I complained at the desk. No compensation, just sorries. Well sorry isn't adequate. DO NOT STAY HERE. If I was Wyndham I would be embarrassed to have these people own hotel with my name on it. I will be contacting the corporate office.

Great staff, friendly and accommodating. Clean room.

Pool needed cleaned. Needs chairs outside by doors. Room floor had a coating that was sticky.

OMG this place is disgustingly dirty. I mean filthy. I had go go by Lysol and clean the room from top to bottoms. Both bed sheets don't appear to have been changed, long hair (not ours) in the bathroom, towel rack ripped off the wall, outlets/fan not working, it is just nasty. Even the locals are like Um, crackville. It is disgusting, I would not recommend staying here. Staff is very polite and helpful but again, it is VERY dirty.

Stay was great, but floors needed cleaning, my feet were black after a shower. Other than that it was a great stay