Fairfield by Marriott Inn & Suites Uncasville Mohegan Sun Area

Love how close this was to the Mohegan sun. Quick check in process and place was clean

We had no hot water in the morning to take a shower even though we let the water run for over 15 minutes. I did call the hotel and was told that being our room was on the opposite side of where the boiler is located that it takes time for the hot water to travel. I ask to be compensated and was also told since I booked with a 3rd party there is nothing they could do.

My first stay at this location. I arrived early on a Sunday morning when the hotel was packed and extremely busy with check outs. I did not expect to check in, only leave my bags to go explore Mystic CT. Both front desk agents, Katie Walker and Elizabeth Marin could not have been more welcoming and kind. They apologized profusely for not having any rooms immediately available, as most were not cleaned as yet. I went on my way and received a call less than an hour later, my room was available. During my whole trip they were helpful and friendly, giving me a big hello every morning. The hotel itself is comfortable and clean, a tad dated but comfortable nevertheless. A little bit further from downtown Mystic than I would prefer. They offer free shuttles to Mohegan Sun from 4pm to midnight. Overall, I was satisfied with the hotel and high marks to the ladies.

Breakfast was good. Location was great with easy access

I wish the shuttle ran during the day didn't start til 4pm

Selection was great

Very clean and close to casino and they offered shuttle service