Bay Inn

My room was as expected and totally met our needs. The checkin desk staff were professional and friendly. Room was clean, bed comfortable, and we slept fine.

The facility and staff more than satisfactorily met my expectations. However as a handicapped person I experience things that pass by the average customer. Due to the floor of the bathtub not having the proper grip, I was forced to grab the curtain rod and improve my balance by gripping the top of the tiles that rim the shower stall.

Hotel rooms/accomodations are enough for a 1 or 2 night stay tops. Beds & pillows were comfy and it was clean. I found it very disappointing that the hotel doesn't provide or offer conditioner. They have shampoo and body wash. Small complaint but for some, it's a deal. The pool & hot tub area is great, in fact the highlight of our stay! The breakfast was decent, meat & eggs, breads, yogurt and fruit, waffles, juice. My only complaint on this stay was the front desk staff. It was always the gentleman...he wasn't that rude, but would not go out of his way not for one minute to address the concern and question I had and I called on two separate occasions. The lady at the front desk though was fantastic, she works well under pressure! The fitness room was a huge disappointment, it's not a room. It's a closet and that is not an exaggeration. At least it's something though.

Easy access. Friendly staff. Clean room and comfortable bed.

I was awaiting a room and while awaiting I was ate a bagel at the breakfast bar, and a small bowl of cereal, and was denyed service. They won’t get money from me I’ll never step foot in that place again

Typically there is at least one thing I can write about a property that could improve upon or that wasn't as good as I would have hoped. This place though checked all the good boxes. It was clean and quiet, check in was simple and friendly (very personable lady working the counter. She gave great recommendations for dining and had a solid sense of humor.) the pool and hot tub was also clean and was a nice treat after a long day. I would definitely stay here in the future.

The stairs were never vacuumed during my 8 day stay. Also a gallon of milk to pour on cereal instead of individual boxes seemed questionable.

There is no elevator, property is outdated for the price, breakfast was not the best....

Stay was great, staff was friendly! Rooms were nice. It was a nice relaxing stay!