Cliff House at Pikes Peak

This used to be a very nice hotel, but a change in management has reduced its quality. Prices have risen faster than inflation and many perks have been eliminated. Renovations have lowered the ambiance of the property. The long-standing breakfast buffet (included in room rates) has been eliminated, and the dinner menu is less interesting.

The staff were all very kind. The location was amazing, right in the heart of downtown Manitou.

The room was very, very small and although they did tell me (after I booked) that there was construction happening at the stay, it was hard to enjoy a relaxing time due to the construction. It should be listed prior to booking. It's a historic building, and I love that, but the room was incredibly small and the bed wasn't extremely comfortable.

We loved the design of this hotel. Everything has a different theme, and they were nice enough to upgrade us to the Buffalo Bill room where we had the pleasure of staying in a teepee theme room. The staff was extremely kind and helpful. Also the hotel is located in Manitou Springs, making it easy to walk to bars and restaurants, and it is also close to Garden of the Gods and the Incline.

Nothing

Convenience & location Upgraded room

Not told of on going construction lack of parking front porch & lobby empty

Renovations ongoing. Parking difficult due to lack of signage. Seemed some odors result of construction As

As above. Felt price should have discounted in light of construction.

The property needs a refresh. There was construction going on where the entire front drive area was torn up. Renovations were underway inside the hotel as well. Parking was a bit of a mess upon arrival. Checking in was hectic. There was a large group when we arrived and then two other check in's in front of us. Only one person was available to check people in.

Not informed of current construction being underway and at this price point, the check in should have gone much smoother. Staff however were super friendly.

The property is absolutely gorgeous and in a perfect spot for exploring Manitou Springs.

The only issue was that the hotel is undergoing renovations that left many central parts closed and the elevator nearest the entrance not working for most of our stay. The elevator to the back of the hotel was working, but it was quite a long way away with a luggage cart. We were fine taking the stairs to the 4th floor most of the time, but some people would find that difficult. I’m sure once the facelift is done it will be extraordinary.

Absolutely love this property, but. Was very surprised when we stopped in for lunch and found it was undergoing major renovations. The drive & front of the property is currently removed, no furniture in the lobby, restaurant was closed when we stopped in for lunch on a trip from Denver. Staff said there were new owners and a top to bottom renovation is underway for the next 18 months. This is an awesome historic property with incredible staff and I look forward to seeing it updated. I do wish there was mention of the refurbishment on the web to avoid stopping in during construction.