Holiday Inn Express Fremont - Milpitas Central by IHG

When I first got here, there was a mixup in my reservation. I had booked a room with a roll-in shower because I'm disabled. When I checked in, though, I was given a standard room with a bathtub. I brought this to the attention of the girl working the front desk at night, Sydney. She immediately called the hotel manager Mahar and told him about the situation. The next morning I had the kind of room I wanted. Mahar apologized for the error and charged me only half-price for the one night I spent in the room with a bathtub. Mistakes happen but it's what happens afterward that matters most to me. Sydney and Mahar addressed the situation right away and to my satisfaction. The rest of my stay here was pleasant and uneventful. The bed was very comfortable and the roll-in shower was easy to use. I highly recommend this place to anyone traveling in this area. It's a great hotel with a very attentive staff! 🙂

Está muy limpio

Que los de recepción molestan mucho y no hacen su trabajo bn. Estaban llame y llame. Todo el día. Y lo peor de todo que las de limpieza. Abrió el cuarto sin tocar. No la culpo. A ella Creo que los de la culpa fueron los de la recepción x que tenían el cuarto vacante Y aparte de todo eso. Me cobraron 2 veces el servicio La Verdd me pareció súper mal ese servio Y asta el día de hoy no eh tenido el depósito. Ya pasó. 2 semanas

The room is clean, the breakfast is good, and the people are nice and welcome.

Nothing.

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