Muthu Glasgow River Hotel

Has clearly undergone a recent takeover and has had some maintenance work done however still a long way to go! Location is great and the hotel has potential to be really something special - please ditch the poor paint colour choices in some of the corridors

Staff pleasant and welcoming. Food lovely. Everything else bad. Lifts not working. Stair case is a service area. brick work and service values of some kind. Room: Cobwebs behind curtains. Side tables scratched, walls full of holes from pervious fixtures and fitting. Bedding stained. Someone opened my door at 9am, went to come in for no reason. Cleaning staff no uniform. Could have been anyone, had it not for me seeing them with a hoover and bedding and towels. Couldn't take pics of leisure area. Now chance going back. Leisure facilities. 1 toilet out of 2. has no light, hole where it should be. Handle hanging off door to go into swimming pool. Bottom of the door is rooting away. Not allowed to use Jacuzzi. Was there for a spa day etc.

Only one lamp in room, did not work ! Reported to reception. Still out Thursday ! No draft beer, said they had a gas problem ! never resolved. Poor food selection at night. Breakfast choice was good but Luke warm at best !

Booked into this Hotel as my daughter had a dancing competition their the next day. Only option for dining was a buffet which was cold. Got up to our room and we had no electricity and still none when we left.

This pla e is very run down needs money spent on it badly .staff were very ignorant and didnt really care our check out wasnt until 11am but cleaners came into room at 09 45 saying they need to clean room .breakfast was all dryed up been sitting a while tea was cold and staff members helping themselves which i thot very unproffesional .the only good thing was the pool very warm and nice but changing rooms a disgrace and filthy .

Awful.

I believe the hotel is currently undergoing refurbishment - it needs it!. The public areas are ok but very dated and tired e.g. the floor indicators on the lifts don't work. My double room was ok in size and nice and warm but there were no sockets near the bed for plugging in a phone charger or laptop and the socket above the desk moved away from the wall when removing plugs. The bed, although clean was hard and pillows like bricks. The en-suite bathroom had an over-bath shower that worked but flow was restricted as probably bunged up with deposits over time. The shower curtain had that smell they get when not dried or washed properly and there was mold around the edges. Staff at the hotel were very friendly and service very good, so hopefully, after a full refurb this hotel will be much improved. Probably wouldn't stay there again till it's finished.

The hotel was adequate for our overnight stay. It was clean enough and the staff were nice. Overall it it looking tired but I understand that the new management plan to upgrade. Didn’t have breakfast so can’t comment on that.

Great location.

Walked in and walked right back out again. Sh*t Whole.