Olive Tree Hotel

nothing

The room looks like it should cost 20us per night the bed moves when you turn in the bed, the furniture from the 1960s staff rude terrible experience I cannot believe this type of hotel even exist still

Wonderful Hotel The room was very spacious, clean and comfortable. It had a beautiful view of the olive tree all decorated. The staff were very friendly, welcoming and always willing to help. They all speak English and as a foreigner I was treated very politely and respectfully. For New Year's Eve in the hotel bar and restaurant, I felt very much at home and the maitre D called “Dia” made our New Year's Eve very happy and I would like to thank him for this. The food at the Hotel is delicious with many options in the buffet. The buffet has many sections, everything is excellent and the chef is to be congratulated. The location is very good and close to many historical and biblical sights. All of these were within walking distance.

N/A

We were able to check-in early. Buffet breakfast. Friendly staff who could speak English. Location of hotel. Good access to local and frequent bus services.

We had dinner included. But there was no display or information given about the set menu. Or no questions asked when we sat down. We received large plates of mixed cooked meat of varying cooked-length i.e. medium rare steak and well done chicken. So if it was not to your liking or too much, then it would be a waste.

The hotel is very nice with a comfortable, well-equipped room and an excellent breakfast. Unfortunately, the staff at the front desk are in dire need of customer service training as i experienced some unprofessional and discourteous conduct. The location is in East Jerusalem and I don't think that it is convenient for walking to Ben Yehuda Street/Machane Yehuda or the old city. However, if you have a bus or a taxi, or you are comfortable with public transportation such as the train, it is fine.

the hall and the entrance

air condition terrible

The breakfast offered the vast choices that are often available in Israel, although it could be a bit hit and miss. The room was slightly tired but comfortable. The location near the Damascus Gate was unbeatable.

check in went smoothly and accommodate

the food

the location was good. friendly staff

rooms could be a bit cleaner breakfast was the same throughout the stay sometimes no staff at reception to ask