Hayes Mansion San Jose, Curio Collection by Hilton

There was a man walking around the parking lot pulling on door handles. He jumped the fence in broad daylight. When I saw that I did not feel comfortable leaving my car. Another person in our party had hee truck broken into that night. I dont recall seeing security when we checking in late Friday night. Place is beautiful orherwise.

Lived in san jose all my life but never stayed here moved to las vegas came back on vacation im sure i will stayvnack here every time good location best service hands down

Part of our honey moon and at check in when I said this we were just ignored and told we were 30mins too early. The on-site restaurant was not great and the staff didn’t really know what they were doing and had little knowledge of their wine menu. The bed was comfy Pool was nice but it was a shame it was fenced in and did not have enough sun beds

Pulled up after a hike and filling my truck with items from storage as I’m moving out of state. Items were covered by a tarp and bungees. As I pulled in there was some punk going from car to car trying to find a car with items left out or cars unlocked. I went straight to the manager to inform. He says he already talked to the guy and will handle it. Well, 40 min later when I roll my bags out, I see cut bungees. This punk stole things out of my truck bed right in front of the manager. I was pissed obviously, manager came out immediately and said he chased the kid away and called the police, 7 hours later the police called me all confused. But it is really annoying that the hotel didn’t take care of my 1 night or offer a free night in the future. Poor service.

What a surprise when we pulled into the Hayes Mansion ! Absolutely gorgeous 1904 mansion . The surroundings , gardens , landscaping were lovely and the staff from reception to waiter / housekeeping were helpful & courteous . Definite staying here again

Good location

Food poisoning at there dine in restaurant

good

attitude