Euro Park Hotel Bursa

It was ok

Everything was so wrong about this hotel I even don't know where to begin with. We booked our room really late, around 11 pm local time. When we got there around 12 am, we first waited at the reception around 20 mins to check-in, because the desk was crowded and only one person was working. When it was our turn to check-in, the receptionist told us they couldn't find our reservation. We forwarded them our confirmation, he made a few calls, made us wait there, then he asked us `what time are you planning to check out`. What a weird question to ask guests. Anyways, after 15 more minutes, we got our keycard and headed to the room. Although our reservation was specifically a double, non-smoking room, he gave us a twin room. We went back there and asked for a change. They offered us to combine beds but we said it would be more comfortable if they can arrange a double. So they gave us a double room. When we entered the room everything seemed ok but then we realized that they gave us a smoking room. The curtains had a heavy smell, the air conditioning was struggling, the bed also wasn't a double. In fact, it was 2 twins combined, one of which was super soft and the other was rock hard. (The reason why we didn't want twin beds in the beginning). The towels had this really heavy chlorine-like chemical smell. The shower had this leftover shampoo from previous guests. When we asked for toothbrushes, they brought us only 1 toothbrush after more than 1 hr. TLDR: Dirty room, bad service

Çok güzel otel sessiz çalışanları güleryüzlü nezih ben çok beğendim

Konumu güzel rahat bir oteldi yine gelebiliriz

need renovation, everything looks very cheap and old.

Det var et ok ophold men de lukkede poolen uden at advare de andre gæster pga. en dancegruppe.

Orman içinde huzur ve sakinlik . Park sorunu yok.

Vi hadde et flott opphold og bruker dette hotellet neste gang også. Kunne vært noe bedre wifi, men det fungerer til mail osv.

Çok memnun kaldık, teşekkürler.

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