La Quinta by Wyndham Eugene

I have stayed at this hotel many times but, will never stay again . One of the employees there was very rude , lots problems and asked for manager and he said, I could email issue and he was acting manager . Do not stay here and the desk is not available most of time . Stay at the best western I just did and give it 5 stars and they care .

The front desk agent was welcoming and check-in was a breeze. Room "319" was spacious, overlooking the Willamette River, clean and bedding very comfortable with plenty of pillows. Room amenities included a good size flat TV, nice refrigerator, coffee maker and supplies. The price included good breakfast with waffle machine, yogurt, muffins, bagels, apple and orange juice, scrambled eggs, links, biscuits, etc. and their coffee was great! We had to call room service for a bathtub mat and the service was very prompt. Hotel is nicely located in central wooded area within easy car ride to venues and restaurants like Pastini (Italian), El Nopalito (Mexican). We will definitely stay there again!

I’ll start with the most modern feature of our stay: multiple QR codes posted around the room so you can tip housekeeping digitally. Nothing says “welcome” quite like being prompted to tip before you’ve even checked the bathroom. Bold strategy. We arrived late and went straight to bed, no issues there. The adventure began the next morning. I stepped into the shower and quickly realized I was also stepping into what could best be described as a shallow indoor pond. Two to three inches of standing water that simply refused to drain. We improvised: Phase One shower for everything above the ankles, Phase Two shower strictly for decontaminating feet after standing in what I can only hope was just yesterday’s guests. Next up: washcloths. Both featured charming brown stains. That was a firm no. We pivoted to hand towels and a bar of soap like we were camping in 1994. Then came the bonus discovery: crusty Q-tips under the desk. Not hidden. Not subtle. Just… there. At that point, the cleanliness situation felt less like an oversight and more like a theme. Here’s the thing. There is simply no way that shower was cleaned with that much standing water in it. There is no way the floor was vacuumed if debris like that was still hanging out under the desk. Cleanliness isn’t a “nice to have” in hospitality. It’s the baseline. At checkout, I was offered a coupon for a future stay. I appreciate the gesture, but I think I’ll pass. The only tip I’m leaving is this: start with actually cleaning the room.

Location

Rude and lots problems with stay