Holiday Inn Express Tiffin by IHG

When I got to my room, the key cards would not work. The attendant gave me another room thinking the cars reader was dead. Walking into that room, there were pistachio shells in the floor, & it clearly had not been cleaned (well), toilet had urine on the seat. Back to the attendant who gave me back my original room but walked up with me to get the card reader working. Inside that room, again, floors had not been swept, toothpaste or something on the bathroom mirror & hair in the shower. The front of the bar area was painted, deteriorating particle board screwed in, a crooked drawer front screwed in, a microwave older than me and paint splatter all over. The whole room had a layer of dust. I had to purchase cleaning supplies & Lysol to feel somewhat at ease since I was staying 4 nights.

How clean it was and the beds were comfortable

Room had only 1 chair, the desk chair. Shower only ran hot water.

Tv didn't work in room

Comfortable and clean. Great food and coffee

Excellent service. Bathroom could have been cleaned better but overall great place!

I booked a standard room with 2 queen beds. When I got to the hotel I was given a king room for 3 guest. The front desk was very rude argued that the reservation they received was for a king. Which was untrue I checked with hotels.com. Front desk changed the reservation. They offered nothing to make it right. Asked about a hide a way bed, was informed that they were all in use. My Neice just recently discharged had to sleep on the floor. Thankfully I always bring blankets with me because the hotel was not helpful at all. There was no option to change hotels because all the ones in the area were fully booked. Very unhappy with my stay and the amount of help I received which was none. Hotel was clean and bed was comfortable though.

Everyone was friendly!! Clean and comfortable facilty.

Excellent customer service. Room is spacious and comfortable. Clean rooms and safe property grounds.