Best Western Inn & Suites - Lake Charles

Everything

Location

Def expected more for the price . I had to personally clean the pool for the kids to swim.

The air worked good.

The pictures online were not accurate. The smoke detector did not have a battery in it, the air conditioner was old and clearly had mold, the bedding had tears in it, the coffee tasted like water, And the parking lot barely had any spots for customers because of the trucks and trailers. The security card use for the outside doors was always broken, and the doors were propped constantly.

ROOMS WERE CLEAN and breakfast was good.

The ease of finding the property was great. The ease of finding the hotel The air condition in the room worked amazing. They have parking near a door at the elevator.

There are flying bugs all over while trying to unload. The outside key reader is hit or miss if it works. The air was on but it remained muggy, it is a odd smell in the room, don’t stink just odd, the elevator is slow and lights barely work if they work, we had 1 hand towel, 1 wash cloth, and 1 towel in a double queen room. The lamp shade looks dingy, from the online pictures to actual facility the place just looks run down or not kept up. Was dis appointed to say the least.

Room was not cleaned towels was like OMG do they really want people to use these towels in here.