Holiday Inn Express & Suites Vadnais Heights by IHG

Very nice

I loved the soap and lotion dispensers in the bathrooms. I've never been a fan of little soaps for hand washing. This was waaay more convenient. And, with hotels encouraging green practices like not washing laundry every day, etc, it's great to see the reduced plastic. The elevator was a little scary. It didn't stop me using it, but I may have said a little prayer every time.

I didn't like that there was a group of 5 young males running up and down the steps that decided to stop at our door straight across from the stairwell and knock VERY loudly that sacred the heck out of us in the middle of the day. As well as hearing other people talking as they walked past rooms, not much sound proofing. We checked out Saturday night instead of Sunday morning because if the noise was that loud at 4-7 pm I could only imagine what it would have been in the wee hours after bar close...

All was great

Clean facilities Friendly staff

Hometown feel

The staff was very friendly and helpful. They even helped me get my car unstuck out of the snow.

I stayed here for two weeks while working in the area. The hotel is conveniently located to the highway and easy to get into and out of. First of all, the rooms seem to be recently updated, in great shape, and very clean and comfortable. Also, the breakfast area seems newer, and the food is very good, with a decent assortment of items. My only gripe is that the common areas aren't up to the same quality as the rooms. The elevator is very noisy, (they do have a sign saying that the elevator company is working on it, but that it is safe to use), the hallways are aged, walls are patched in places and not painted, one hallway had a bag of garbage sitting there for the better part of the week, and the entryway is not very warm and inviting. Walking into the guest room, it feels like two very different hotels. On the plus side, everyone I dealt with there was very friendly and very helpful. There is also a great bar/restaurant that can be accessed through a hallway from the lobby, so that's a plus. I would stay here again for the guest rooms and breakfast alone. I hope they have a plan to update the common areas, so the entire experience is a good as the guest rooms are.

Bacon morning was great! Noisy family with several kids was placed directly above us. I love kids, but the thumping went on for hours.

I picked up macaroni and cheese from their market pantry but I started leaking on my shirt while I walked back to my room. Once I opened it to put it in the microwave I realized that the entire box had been opened before and that half of the box had been eaten by someone else... so gross Also, the elevators are broken but still operating. They make loud noises and bangs while they go up. Finally, it was 6:50 in the morning and there was no breakfast or coffee, the lights were out in the dining area, and guests were forced to sit in the dark. Very unlike my normal experience with other Holiday Inns. I wont stay again