Lone Star Inn - San Benito Harlingen

no breakfast

a/c was pisspoor

The property manger/owner canceled my stay- very inconvenience due to I had to find another hotel. The manager/owner stated I was mad due to the fact he questioned my guest for room.. and he heard my husband cursing as well as my self…which was not turn but he had it all in video..

Upon arrival at midnight we had to speak through a broken window via microphone to the desk clerk or manager. Never once allowed into the cool lobby that was pictured in the advertisement. After showing ID and giving credit card we were given our keys to our rooms through the slot in the window and instructed to go upstairs to our rooms. When we got there there were no bath towels. The rooms seemed clean but all the dirt was behind the beds. The drawers were filthy and needed to be wiped out before you could put your clothes away. Went back downstairs to request towels. The next day we wanted to try out the pool. The water was warm and filthy. The area around the pool had not been cleaned in years . No lounge chairs to lay on to town just chairs to sit on. Our sister who lived in town was not allowed to come and sit with us at the pool. I think they just did not want outside people to see the conditions of this property. They accused us of having a third person in this room when she was only the person driving us as we were there to visit her. I have never experienced being accused and not once did they apologize for the dirty room, lack of towels, the lack of hospitality greeting their guests through a broken glass outside in the middle of the night. I would never recommend anyone stay at this property. This is my first bad review I have ever left after a vacation and I am 61 years old. May I add I have traveled the world. No way to spend your vacation.

Stay was fine, but when we entered the room, the A/C was completely off. It was hot as heck! The shower made this uncanny high pitched noise that wouldn’t stop until the water was shut off. Other than that, my stay was fine once the room cooled off.

On a good note there air con was great cold like i like it with a ceiling fan... BUT on a bad note had to ask for toilet paper left half of one in room.. no coffee maker and hair dryer could be replaced...

Great clean rooms pool clean sparking water Upon arrival I had one of my employees bring me a document that I needed since I run the San Benito bus shop. I recieved a call from the front desk asking me how many are staying in the room? I the answered the clerk 2 . He then advised me that he is seeing 3 persons and that I was going to be charged 10 extra dollars for the 3rd person. I then answered you got to be kidding she is only stopping by to bring me a document and is visiting and helping us get our luggage down his comment I will have to report it and charge you. I felt extremely uncomfortable and thought this was very unprofessional getting treated like if we were criminals and are doing something against the law or hotel rules which we were not.

The hotel offer breakfast in the Internet but haven’t breakfast. The front desk say because the Covid. COVID in Texas. The Texas in normal Long time. Hotel, restaurant, everybody have normal life.