Candlewood Suites Washington-Fairfax by IHG

The room smelled like feet!

I booked Candlewood Suites at the last minute to visit my daughter in Fairfax. The suite was clean and offered a nice, full kitchen area. The bathroom was also updated and clean. The hallways and other shared indoor spaces were outdated and had a strong fragrant air. However, this didn't impact my room at all. The staff were helpful, but did seem understaffed. Overall, I would stay here again.

Place is nice

Quite area

Been staying here every time I come to this area , have stayed here more than 40 nights but this last time they ruined it , I work at night till 4 or 5 am so i sleep most of the day , i usually request late checkout at 2 pm , this last time I had housekeeping knocking and opening my door 4 times at 9 am 9:45 am

First time staying in a IHG property and it was nice. Mainly stayed there because of family. I usually stay a Hilton property's, which provide a morning breakfast and is included.

Front desk person, while a truly nice person, should not be working a front desk at hotel. All communication and transaction took place while Veronica was behind a wall and you could not see her. She came up to obtain my license then went back behind a wall. Entire check in process handled this manner. Veronica is also overworked with too many hours in a shift from my understanding. Hotel, used stairwell and elevator. Carpet in stairwell has many stains which looked like food stains and had been there for quite some time. One of the buttons in the elevator has depressed into the space of the elevator panel. Room, bed linens were not changed. There were hairs from prior person on both pillows and in the bed. The bathroom shower knobs horrible state of condition. No tub shower curtain, water all over floor after shower. The ceiling of room has water damage and it looks like it's peeling. Needless to say, while I did shower there, I ended up not staying n the room to sleep, but went to a friends to sleep in their guest room. I went to check out, no one at front desk, called to check out. My stay was a Saturday evening. The location is in a nice area from what I can tell. I like that it's tucked away from the hustle and bustle. There is plenty of parking. There is an onsite gym and laundry facility, both of which I did not use. They offer wifi with the stay, which I did not use. They offer free coffee in the morning near the front desk check in, I did not use.

Splendid