Bokai Garden Hotel

The room was so big

The beddings that I was given were very dirty badly sutained.the room was not even cleaned

二个大床舒服😌干净，安全性强！

Bugs, dirty sheets.

⚠️ WARNING: SCAM HOTEL – AVOID AT ALL COSTS! ★☆☆☆☆ I had one of the worst experiences I’ve ever had with a hotel at Bokai Gardens Motel — and I feel obligated to warn others so they don’t get ripped off the way I did. I made a seven-night reservation through Agoda at 7:00 PM, expecting to check in the next morning (not even 12 hours later). Nowhere on the listing did it state that failure to check in before midnight would result in forfeiting your entire stay. That detail was hidden — if it even exists at all. When I showed up at 7:00 AM the next morning, the man at the front desk flat-out told me my reservation was “auto-canceled” because I didn’t arrive before midnight. That was a lie. The reservation remained active and open for several days afterward — I confirmed this with Agoda. He simply refused to honor the booking, refused to let me check in, and refused to refund me. He wanted to keep every cent of my seven-night stay for literally doing nothing. I contacted Agoda immediately and they tried to help me get a refund, but the hotel refused, even after being told directly how unfair and unreasonable the situation was. I even filed a dispute with my credit card company, only to be notified weeks later that the charge is standing. I'm absolutely livid. This is not a misunderstanding — this is deceptive, predatory behavior. The man at the front desk was not reasonable, not helpful, and completely dishonest. There was no customer service, no effort to resolve the situation — just a blatant cash grab. ⚠️ BE WARNED: No clear check-in policy stated upfront Zero flexibility, even by a few hours No accountability or attempt at fairness Will keep your money even if you try to resolve it through proper channels I cannot stress this enough: DO NOT STAY HERE. They will steal your money and then hide behind fake “policies” to justify it. I’ve never been treated this badly by a motel in my life. This place is a scam.