DoubleTree by Hilton Fayetteville

Services, meals, location

Facility was clean but aged.

The beds were so comfortable

Really no complaints, but if I had to choose, maybe parking

The hotel was beautiful inside. My room was spacious and clean and pleasantly quiet.

The location of the hotel was in a subpar area, like low poverty. There were a lot of homeless people walking around. For a hotel of that magnitude, one would think it would surround itself in a much better environment.

Very disappointing. The first thing was a strong smell of marihuana in the hall coming from a non-smoking room. But the main disappointment was the trucks at the back of the property that were idling throughout the night. We complained about the noise and exhaust to the front desk, but they brushed us off, saying they do not collect the info about the car their guests travel in and have no means to contact the drivers. They refused to send someone in to advise the drivers who were at the trucks. We called Hilton's help line. They contacted the property but repeated the same. Moreover, they said that the trucks were outside of the property. Which was a lie, because they were right at the back of the parking lot. The supervisor at Hilton asked to call after checking out nd they will "make it right" for us. We mentioned that we are interested in having it resolved for the night, but they said there is nothing they could do. We called the Hilton the next day upon checking out, , spoke with Ramon. They contacted the property management and said there wouldn't be any compensation for the inconvenience from the property. Case closed. I suspect that long distance truck driver use this locationoften because there plenty of space to park. All despite a trucks parking lot two minutes away. I do nto recommend staying at this hotel.

Bed was comfortable. Facility was clean.

The accommodation was very dated and old looking.

Air conditioning didn’t work was hot the whole time everything was so expensive on site

We stop here on our drive from Florida to Virginia. Excellent location with easy access from Rt-95 and a few restaurant choices within walking distance (Cracker Barrel, Bojangles, Ruby Tuesday, Starbucks) as well as the restaurant in the hotel. Their walnut chocolate chip cookies are great too. Reasonably priced.

The bathroom vent didn't seem to suck air out of the room