Hilton Moorea Lagoon Resort and Spa

Very nice resort maybe need to change the menu in the restaurant more very limited choices for lunch and dinner

resort is very comfortable and landscaping amazing. However, I got disappointed at its gym facility, most of their equipment was out of order and since resort did not offer too much entertainment that would have been something to keep me occupied with.

As of mid-March, the land bungalows are still in need of staining and outdoor repair as others have mentioned in their reviews. Our room was comfortable, bed was always made and the cleaning staff were very friendly. The best part about this resort is definitely the private lagoon for snorkeling, paddle boarding and kayaking. Our least favorite part was the value, pricing, and how we felt they nickel and dime you. If you love your coffee in the morning, don’t count on the little Nespresso machine in your room. With four little pods each day, it’s just not enough! We asked if we could get more pods to actually fill up one coffee cup and they said we would have to pay for them. It was annoying because of how much you spend for your room. We ended up bartering with our hut neighbor and traded our beer for pods. Note that breakfast on Sunday will be around $60 not $40 p/p. We thought it was totally worth it to rent a car to be able to drive to different spots for our meals. We ate once at the hotel for breakfast. You just don’t need to spend that much for breakfast or dinners! Happy hour is worth joining, as drinks are half off. We enjoyed our Pina Coladas! Staff are hit or miss. We really enjoyed the guy working behind the towel and equipment shed. He was a one man show and very easy to talk to. We sat down in front of the tourism desk and waited while a lady staff member was on a cell phone, never looked up or said hello once off her phone, so we left. Our rating: 2.5-3 stars!

This is a beautiful resort hotel. Accommodating for couples.

The overwater bungalows should include breakfast for the amount paid per night. Dinner portions very small, hardly any vegetables with my fish entree. Gorgeous island.

Me and my wife stayed at the moorea hilton for a week. We stayed in an overwater bungalow, we loved it. Loved that our mini bar was complementary but it need more selection. We did a couples massage. Our over all experience was amazing. I would love to go back and visit some time in the future.

Amazing property. Not so good with service. For a place that charges of $1,000 per night you’d think they would staff the front desk and bellman positions so that 20 minute waits are eliminated. It took us that long to check in. It took 20 minutes to get a porter for our bags. It took 20 minutes to check out. It took 20 minutes to get our bags retrieved from the bungalow. The worst part is that the reception leader was present at a desk and never stepped in to help or change anything. I’d still recommend this place because the over-water bungalows are a one of a kind experience. But just a little frustrated too.

The room was nice, but definitely dated. The check in the gentleman was nice, but there was just really no service. They could not walk us to our room which we expect in a five star hotel, especially when you’re staying in the overwater premium bungalow. The fixtures in the bathroom were dated and had lots of grime on them. Also, the ice maker across from our room was broken, and it looked like a had been broken for a long time. Half of the equipment in the gym was broken. We ordered a burger from room Service, and ordered at medium rare and it was an overcooked hockey puck. They brought another one and it was the same thing. The room service lady was super nice. The snorkeling off the room was a 10 out of 10 we actually never ate any more meals in the hotel and people were generally nice but the hotel is just a little tired and after coming from a five star resort in Bora Bora, this was not even close to a five star experience. Very expensive for the service we received.

Beautiful

It was wonderful to be greeted with a lei, a cool washcloth and some pineapple juice. We loved that the snorkel gear and refreshing drinks were included. The food and the views, the cultural program and the friendly staff - all were top notch!