Courtyard Kansas City Overland Park / Convention Center

The porch area outside was nice

This is a great hotel and I would stay here again. The staff was really nice and friendly.

Clean and modern hotel. Reasonably priced and in a very nice area. Conveniently located just outside of St. Louis. I would gladly stay here again.

The room I booked was to have a tub/shower combo … it didn’t! I like to have a tub!

Quiet location with plenty of food options and grocery stores within 10 minute drive. Clean and comfortable.

Dresser had a large piece of formica torn off. Wall above bed had a big dent. Staff was nice enough. Room was clean. No Internet unless you joined their app. Cup of coffee is 5 dollars.

Clean, comfortable, and convenient. The staff was very friendly.

I woke up the first night to ants in my bed. The third night they had taken over my cup on the table. GROSS! Also housekeeping came in on Thursday and left sheets and towels and pillowcases as if no one remembered to pick up. They left drink cups in the garbage. The facility itself was dirty and dingy. I asked for 2 extra blankets the first night and got one. Only one washer/dryer on site. Never available. Staff was friendly but overall just an awful experience!

The room was very clean and the housekeeper was very kind. The staff in charge of the kitchen was rude. Went down to get a beer which was right behind the counter in a fridge. There was one customer in the area who had already gotten his drink. The attendant came out and said in a gruff tone, “what do you want because it’s going to be 15-20mins before I get to you.” I replied “I’d just like a bottle of corona.” They replied “that’ll be like 20mins.” I decided not to wait because it wasn’t worth the one bottle that was directly behind the counter. The front desk saw the entire situation and I told the front desk that they had poor customer service. He offered to get me 2 beers on the house but refused to give me corona. I told him they had corona over in the bar area. He said I can get you a different beer but not corona. I declined the offer. Also, when we booked it said breakfast was included but that is not true. You have to order from their menu and pay. It’s not a continental breakfast like advertised. The prices are just as much as going to a restaurant and with the service we got the night before with the beer we decided to go dine out instead.

Place was great