Courtyard by Marriott Palmdale

The woman that checked me in was wonderful. The two lady’s that worked the front desk after should not be in customer service. Maid service never came to service the room. No clean towels, trash never emptied. Within 30 minutes of checking in maintenance had to come fix the toilet we hadn’t used. The toilet remained unusable all night. I asked for fresh towels and the toilet to be checked. Then had to ask for towels again. Was informed that I should have gone back to the front desk for the towels. Also was informed that the toilet wasn’t broken, but clogged. I assume to place blame on myself? Didn’t like the scolding. I also paid $20 extra at booking for breakfast for two. They had no record of and I had to pay out of pocket for the Father’s Day breakfast I thought was taken care of. Took the simplicity out of paying in advance. The “indoor pool” is not located at the Marriott, rather in the hotel across the street. It’s so dirty and hot in the pool area. My friend stepped on a toenail. Hair floating in the foggy wagged. The air or lack of air inside made it difficult to breath. Overall I won’t be booking any future trips with the Marriott. I’ve have better experiences at a motel 6.

The bed was comfortable the room was clean and comfortable

N/a

siple

Only issue was pool was in the hotel across and it was not only indoors but had too much chlorine burned out eyes pretty badly

Nice hotel, however $12 parking felt like a hidden charge. There is plenty of parking space, so don’t understand the need to charge $12 when nowhere else on my trip to the area did. The staff didn’t even confirm I had a car or ask for the make/ model/ plate number. I just saw $12 charged a week after my stay. Apart from that the hotel is fine - comfortable, safe, and clean.

Bathroom had a couple of cracks in tile along with the light. Everything else was great!

Close to lots of shopping plazas